{"id":223,"date":"2023-11-10T18:08:45","date_gmt":"2023-11-10T15:08:45","guid":{"rendered":"https:\/\/innosphere.io\/?page_id=223"},"modified":"2023-11-30T13:13:03","modified_gmt":"2023-11-30T10:13:03","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/innosphere.io\/es\/refund-policy\/","title":{"rendered":"Pol\u00edtica de reembolso"},"content":{"rendered":"<h2 class=\"wp-block-heading\">No se admiten devoluciones<\/h2>\n\n\n\n<p>Le agradecemos que haya elegido <a href=\"https:\/\/innosphere.io\/es\/\">https:\/\/innosphere.io<\/a>Sin embargo, debemos se\u00f1alar que no ofrecemos reembolsos por ning\u00fan servicio o producto adquirido en nuestro sitio web. Todas las transacciones se consideran definitivas una vez finalizadas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Responsabilidad del cliente<\/h2>\n\n\n\n<p>Los clientes son los \u00fanicos responsables de las decisiones de compra que tomen en nuestro sitio. Antes de realizar cualquier compra, animamos a los clientes a revisar detenidamente toda la informaci\u00f3n y especificaciones relacionadas con los servicios o productos que pretendan adquirir.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Examen de las solicitudes de reembolso<\/h2>\n\n\n\n<p>En circunstancias excepcionales, podemos considerar solicitudes de reembolso. Estas circunstancias pueden incluir:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pagos err\u00f3neos:<\/strong> Si accidentalmente realiza un pago o duplica un pago.<\/li>\n\n\n\n<li><strong>Importe de pago incorrecto:<\/strong> Si se le cobra un importe incorrecto debido a un error t\u00e9cnico o administrativo por nuestra parte.<\/li>\n\n\n\n<li><strong>Pago con datos err\u00f3neos:<\/strong> Si puede aportar pruebas de un pago efectuado con datos de pago incorrectos, que haya dado lugar a una transacci\u00f3n fallida.<\/li>\n\n\n\n<li><strong>Servicio o producto no entregado:<\/strong> Si el servicio o producto adquirido no se entrega seg\u00fan lo descrito por razones que est\u00e1n bajo nuestro control.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Presentar una solicitud de devoluci\u00f3n<\/h2>\n\n\n\n<p>Si cree que su situaci\u00f3n entra dentro de una de las circunstancias excepcionales mencionadas, puede presentar una solicitud de devoluci\u00f3n a nuestro equipo de atenci\u00f3n al cliente en <a href=\"mailto:support@innosphere.io\">support@innosphere.io<\/a>. Por favor, incluya la siguiente informaci\u00f3n en su solicitud de reembolso:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nombre y apellidos<\/li>\n\n\n\n<li>Direcci\u00f3n de correo electr\u00f3nico utilizada para la compra<\/li>\n\n\n\n<li>Fecha de la transacci\u00f3n<\/li>\n\n\n\n<li>ID de transacci\u00f3n o recibo<\/li>\n\n\n\n<li>Explicaci\u00f3n detallada de la cuesti\u00f3n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Revisi\u00f3n y decisi\u00f3n<\/h2>\n\n\n\n<p>Cuando recibamos su solicitud de devoluci\u00f3n, nuestro equipo revisar\u00e1 minuciosamente la informaci\u00f3n facilitada. Nuestro objetivo es responder a todas las solicitudes de reembolso en un plazo de 7 d\u00edas laborables. Nuestra decisi\u00f3n sobre la solicitud de reembolso se basar\u00e1 en la validez de las circunstancias presentadas y en nuestras pol\u00edticas.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Informaci\u00f3n de contacto<\/h2>\n\n\n\n<p>Si tiene alguna pregunta o necesita m\u00e1s aclaraciones sobre nuestra Pol\u00edtica de devoluciones, no dude en ponerse en contacto con nuestro equipo de atenci\u00f3n al cliente en <a href=\"mailto:support@innosphere.io\">support@innosphere.io<\/a>.<\/p>\n\n\n\n<p>Tenga en cuenta que esta pol\u00edtica de reembolso est\u00e1 sujeta a cambios sin previo aviso. Es su responsabilidad revisar esta pol\u00edtica peri\u00f3dicamente para cualquier actualizaci\u00f3n.<\/p>\n\n\n\n<p>Gracias por elegir Innosphere.<\/p>","protected":false},"excerpt":{"rendered":"<p>No Refunds We appreciate you choosing https:\/\/innosphere.io, which is operated by Moongate holding Sp. z O.O. However, we must note that we do not provide refunds for any services or products purchased on our website. All transactions are considered final upon completion. Customer Responsibility Customers are solely responsible for their purchasing decisions made on our [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page\/policy-template.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-223","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy - Innosphere<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - Innosphere\" \/>\n<meta property=\"og:description\" content=\"No Refunds We appreciate you choosing https:\/\/innosphere.io, which is operated by Moongate holding Sp. z O.O. 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